Your safe ARKEN visit
As a guest at ARKEN, your safety is our paramount concern. We follow the recommendations and guidelines of the Danish health authorities and have introduced a range of measures to make your visit to ARKEN safe and secure.
Requirements regarding protective equipment and COVID certificates
From Thursday 22 April, you can visit ARKEN again. When you visit the museum, you must wear a face mask or visor and present a valid COVID-19 certificate (‘corona passport’) documenting one of the following:
- That you have been fully vaccinated.
- That you have had COVID-19 within a period from 180 to 14 days prior to the day of your visit.
- A negative COVID-19 test (antigen / rapid test) or PCR test. The test must have been taken within 72 hours of the time of your arrival at ARKEN.
You must also present valid ID (e.g. passport, driving license or health insurance card). Children under 15 are exempt.
No Covid passport is required from people who, for either medical reasons or as a result of a physical or mental disability, should not have a Covid-19 test performed. Neither is wearing a face mask or visor required if you are one of those exempt from wearing face masks.
Visit ARKEN without pre-booking
It is not possible to book time slots or timed tickets for ARKEN’s exhibitions. You can still buy your ticket upon arrival at the museum.
At ARKEN, we continuously monitor the number of visitors at the museum and in the individual exhibition rooms in accordance with the authorities’ guidelines. Information on these guidelines is available upon arrival at the museum. Hand sanitiser is provided at selected spots. Contact points, such as self-pay stations and elevators, are cleaned with extra frequency, and plexiglass guards have been set up at the ticket sales desk, shop and café.
Due to COVID-19 restrictions, a booking is required to visit the café. You can book a table by calling (+45) 51 67 02 23 or emailing us at [email protected]. Bookings must be made at least 30 minutes prior to your arrival at the café.
ARKEN CAFÉ follows the guidelines issued by the Danish Ministry of Industry, Business, and Financial Affairs, for example by providing extra space for each guest. All visitors must wear a face mask/visor in ARKEN CAFÉ, but once you have sat down at a table, you are welcome to remove them. Visitors enter and leave ARKEN CAFÉ by different stairs.
Bringing your own food
Visiting schools and institutions are welcome to bring their own food and enjoy it in the dining area in ARKEN’s cloakroom. Other guests are kindly referred to ARKEN’s outdoor areas for picnics.
Rollators/walkers, wheelchairs and strollers
Visitors are welcome to use their own strollers, walkers, wheelchairs and baby carriers. The museum’s elevators are reserved for strollers and people with walking difficulties; no more than two people are allowed inside at a time.